🔊 朗读

“由于近期护照需求的增加，加之审理时间加长，使得越来越多的加拿大人要求将他们的护照申请转移到当地的护照办事处办理，以便能够及时拿到护照前去旅行。这对加拿大人来说压力很大，也对他们获得证件是一种挑战。 

“为了帮助加拿大人更容易获取护照，加拿大服务局（Service Canada）实施了一个新的流程。从当日起，加拿大国民如果在20个工作日前已邮寄完成护照申请，并需要在未来20个工作日内出门旅行，则可以前往加拿大服务局300多个服务中心的任何一个站点申请转移手续，以确保他们的护照申请能在旅行前得到及时处理。 

在此之前，加拿大民众只能当面前往35个专门的护照站点（加拿大服务中心–护照服务处）、或联络电话服务中心来申请转移。此次新的变更给加拿大民众提供了更多的服务选择，方便他们提出相关要求。 

“视申请者的不同旅行日期，有些护照申请将被加快处理，并在要求的日期之前邮寄给客户，而有些申请文件可以转移到某个就近办事处进行印制，供客户及时领取。 

“这一变更的目标，旨在减少专门护照办事处传输紧急文件的数量，并尽力减轻这些站点现场印制护照的负荷。对于服务标准未能达到要求、从而导致客户提出文件转移的情况，这个新的措施将加快护照申请流程。新措施也将进一步减少在护照办事处要求紧急服务的排队状况。要求转移手续的申请者，需要提交旅行证明或需求证明。 

“如果通过邮件提交的护照申请不到20个工作日，但因旅行即将到来而需提出转移手续，则需交纳转移费以及其他可能的相关费用。 

“我们继续看到护照申请状况在全国不同地区得到改善，特别是在本国最大的城市之外的地区。例如，在安大略省，加拿大服务局已将护照服务扩大到20个预定的外展地点（scheduled outreach sites）。这些预定外展地点将安排工作人员解答问题，并指导客户了解加拿大政府的一系列福利和服务，帮助他们更好地了解并获得他们可以获得的服务。 

“我们在应对这一挑战并正在取得进步，我们将继续为加拿大民众提供各种选项，为他们提供更好的服务体验。”

事实简要 

• 在安大略省的“预定外展地点”包括：Strathroy、Exeter、Tilbury、West Lorne、Wingham、Atikokan、Blind River、Chapleau、Cochrane、Gore Bay、Hearst、Iroquois Falls、Lac Seul第一民族, Pikangikum, Red Lake, Sioux Lookout, Sturgeon Falls, Terrace Bay, Thessalon以及Wawa。 
• 7月18日至24日这一周，电话中心的平均等候时间为50分钟。 
• 7月18日至24日这一周，加拿大服务局签发了51418本护照。 
• 自2022年4月1日起，加拿大服务局已经签发了665,532本护照。 

相关链接 

• 加拿大国民的护照和旅行证件 
• 查找您附近的加拿大服务局办事处 
• 欢迎使用加拿大电子服务(eServiceCanada)预约工具 – E-service Canada.ca 
• 护照服务项目数据统计 
• 改善护照流程 
• 加拿大护照服务项目推特账号 

“The recent increase in passport demand combined with the longer processing times

have resulted in a growing number of Canadians requiring their passport applications be

transferred to local passport offices for processing in order to get them in time to

travel. This has been stressful for Canadians and a challenging way for them to get their

documents.

“To help make this process easier for Canadians, Service Canada has implemented a

new process. As of now, Canadians who provided a duly completed application by mail

more than 20 business days ago, and are travelling within the next 20 business days,

can visit any of over 300 Service Canada Centres to make a transfer request, in order to

ensure their application is processed in time for their travel.

Previously, Canadians could only request transfers in person at one of 35 specialized

passport sites (Service Canada Centre – Passport Services), or by contacting the call

centre. This change gives Canadians an additional service option to make these

requests.

“Depending on the date of travel, the application will either be expedited and the

passport will be mailed to the client before the date required, or the file will be

transferred to an office for printing and pickup.

“This change aims to reduce the number of urgent file transfers processed by passport

offices and to minimize the burden on local printing facilities at those sites. It will speed

up the processing of passport applications when the service standard has not been met

and a file transfer has been requested as a result. We should also see a further

reduction of lineups associated with urgent requests at passport offices. A proof of

travel or need will be required.

“If the application was submitted by mail less than 20 business days ago and a transfer

is required due to imminent travel, transfer fees will apply and additional fees may

apply.

“We continue to see improvements in different regions across the country, especially

outside our largest cities. For example, in Ontario, Service Canada has expanded

delivery of passport services to 20 scheduled outreach sites. These scheduled outreach

sites allow staff to answer questions and guide clients through a range of Government

of Canada benefits and services, helping them better understand and access the ones

available to them.

“We are making progress on this challenge, and we will continue to provide options to

offer a better service experience to Canadians.”

Quick Facts

· The scheduled outreach sites in Ontario are: Strathroy, Exeter, Tilbury, West

Lorne, Wingham, Atikokan, Blind River, Chapleau, Cochrane, Gore Bay, Hearst,

Iroquois Falls, Lac Seul First Nation, Pikangikum, Red Lake, Sioux Lookout,

Sturgeon Falls, Terrace Bay, Thessalon and Wawa.

· For the week of July 18 to 24, the average call centre wait time was 50 minutes.

· For the week of July 18 to 24, Service Canada has issued 51,418 passports.

· Since April 1, 2022, Service Canada has issued 665,532 passports.

Associated Links

· Canadian passports and travel documents

· Find a Service Canada Office

· Welcome to the eServiceCanada Appointment Booking Tool – E-service

Canada.ca

· Passport program statistics

· Improving passport processing

· Canadian passport program on Twitter

From: Employment and Social Development Canada

华艺传媒新闻网 https://huayimedia.ca/

新闻热线Phone: 5145853088

Email: huayimedia888@gmail.com